(4.5 / 5)1525+ Ratings

Pantavus Reviews

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Overall Rating

4.5
3 Reviews
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About Pantavus

Pantavus specializes in high-quality all-weather jackets designed for versatility and motion, suitable for various elements. The products are designed, crafted, and tested in Vancouver, Canada, ensuring a commitment to quality and durability. The range includes options like the All Purpose Trench Coat, City Trench, and Everyday Commuter, each priced to reflect the craftsmanship and materials used. Pantavus stands out with a 10-year warranty on their products, covering defects in materials and workmanship, with the option for repairs at a reasonable price for damages due to wear and tear. The company's focus on customer satisfaction is evident in their responsive customer service and the repair services they offer. Their commitment to quality is further emphasized by the attention to detail in their products, as highlighted by customer testimonials.

Pantavus Coupon & Discount Codes

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Pantavus Customer Reviews (3)

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Callisto Trevisan
Callisto Trevisan
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Feb 18, 2023
Anthony Hawley
Anthony Hawley
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Feb 16, 2023
Billy Gregory
Billy Gregory
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Feb 14, 2023

Pantavus Customer’s Q&A

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Pantavus FAQs

FAQ

About Pantavus.com Prices and Cost?

Pantavus.com offers a range of high-quality, versatile rain jackets and shells designed for all weather conditions. The products are crafted in Vancouver, Canada, and tested for quality and durability. Prices for their products vary, with items such as the All Purpose Trench Coat priced at $410.00 CAD, the City Trench at $385.00 CAD, and the Everyday Commuter at $435.00 CAD. They also offer a Hooded Pullover for $90.00 CAD. Customers can enjoy free standard shipping on all orders, with delivery times ranging from 3 to 7 business days within Canada, 5 to 15 business days in the USA, and 10 to 20 business days for international orders. Expedited shipping services are available, with rates varying by destination. It's important to note that all applicable custom fees, taxes, and duties are the sole responsibility of the customer. Prices are processed in the currency selected by the customer, with options including CAD, USD, AUD, EUR, GBP, and JPY. For undeliverable packages returned to sender, a reshipping fee of $15.00 will apply.

FAQ

About Pantavus.com Popular Products and Services?

Pantavus.com is recognized for its high-quality all-weather jackets designed for both natural and urban environments. Their products are known for being practical, stylish, and versatile, suitable for everyday use in various motions and activities. The jackets are waterproof, windproof, and breathable, with features like articulated sleeves for comfort, adjustable hoods for helmets, and a fabric that vents excess body heat. They are lightweight, weighing around 750g, making them easy to pack and ideal for travel. Pantavus takes pride in their in-house production and quality control, ensuring each product meets high standards of durability and performance. The company's philosophy of making clothing that allows one to think less and do more is encapsulated in their name, which combines the Greek word for "all" and a nod to the SUVAT equations of motion, reflecting their passion for clever engineering and thoughtful design.

FAQ

About Pantavus.com Payment Method?

Pantavus.com accepts various payment methods for customer convenience. Customers can use all major credit cards, including Visa, MasterCard, American Express, and others. Additionally, the site supports alternative payment options such as Google Pay, Sezzle, and Shop Pay. This flexibility ensures that customers have multiple ways to complete their purchases securely and efficiently.

FAQ

Pantavus.com Return Policy?

Pantavus.com offers a return and exchange policy where items can be returned for a refund or exchange up to 30 days after receiving them. Products must be unworn and unwashed with tags attached to be eligible. Face masks and sale items are final sale and cannot be returned. For exchanges, a free trackable shipping label is provided. Refunds are processed to the original payment method. Regarding shipping, Pantavus.com ships worldwide with free standard shipping. Delivery times range from 3 to 20 business days, depending on location. Expedited shipping options are available for an additional fee at checkout, though this may not be available in certain locations. Customers are responsible for any applicable import fees and taxes.

FAQ

What are the key features of Pantavus jackets?

Pantavus jackets are designed with high versatility and all-weather protection in mind. Key features include a fully waterproof and windproof shell, sealed seams, and YKK Aquaguard® Zippers to keep you dry. The jackets are crafted using lightweight eVent fabric, which is breathable and allows moisture vapor to escape while blocking rain. For urban wear, the City Trench offers an adjustable hood, high collar, and magnetic buttons for quick coverage. The Everyday Commuter jacket includes articulated sleeves for motion, a hideaway hood, and extendable wrist and back panel reflectors for visibility. All jackets are backed by a 10-year warranty, emphasizing their durability and quality.

FAQ

How do I contact Pantavus customer service?

To contact Pantavus customer service, customers can send an email to hello@pantavus.com. For those preferring to speak directly with a customer service representative, a phone call can be made to +1-833-720-0726. These contact options ensure that any questions, feedback, or concerns regarding products or services can be addressed promptly and efficiently.

FAQ

What forms of payment does Pantavus accept?

They accept all major credit cards including Visa, Mastercard, and American Express. They also accept Google Pay, Sezzle, and Shop Pay.
FAQ

What is Pantavus' return policy?

They accept returns or exchanges on unworn items in their original condition, with tags attached, up to 30 days after receiving your item. All face masks and sale items are final sale and cannot be returned or exchanged.
FAQ

How long does shipping usually take?

Depending on your location, shipping can take anywhere from 3 to 20 business days.
FAQ

Is Pantavus' shipping free?

Yes, they offer free standard shipping to anywhere in the world.

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